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Returns & Refunds

Returns and Refunds Policy

Returns

You may return your order within 14 days of receiving it. To be eligible for a return:

  • Items must be in unused condition and in their original packaging.
  • We reserve the right to decline returns if the items show signs of use.

Important:

  • Customers are responsible for all return shipping costs.
  • We recommend using a trusted carrier with tracking (Track & Trace) to ensure your return is secure.

Exchanges

We do not accept exchanges.
If you wish to change your item, you can complete a standard return and place a new order on our website.


Refunds

Once we receive your returned package, it can take up to 14 working days to process your refund.

Please Note:

  • After processing, it may take up to 5 additional working days for the refund to appear in your account, depending on your bank.
  • If you have not received the funds after 5 working days, please contact your bank directly for assistance.