Returns & Refunds
Returns and Refunds Policy
Returns
You may return your order within 14 days of receiving it. To be eligible for a return:
- Items must be in unused condition and in their original packaging.
- We reserve the right to decline returns if the items show signs of use.
Important:
- Customers are responsible for all return shipping costs.
- We recommend using a trusted carrier with tracking (Track & Trace) to ensure your return is secure.
Exchanges
We do not accept exchanges.
If you wish to change your item, you can complete a standard return and place a new order on our website.
Refunds
Once we receive your returned package, it can take up to 14 working days to process your refund.
Please Note:
- After processing, it may take up to 5 additional working days for the refund to appear in your account, depending on your bank.
- If you have not received the funds after 5 working days, please contact your bank directly for assistance.